Richmond Title Services

Company Overview

Richmond Title Services recognizes its part in the success and development of our clients’ business. We strive to work in conjunction with our clients’ goal of finalizing each transaction while ensuring the integrity and quality of the title product. With Richmond’s proven formula for success, we all win.

Richmond Title Services: Formula for Success

Step I: The Title Commitment

The Commitment:
By interpreting the facts uncovered during the search, a title commitment, which provides accurate information regarding ownership and property status. At this time, any claims, defects, or other potential issues are immediately communicated. Utilizing RTS’ vast network of partner resources, the title commitment is generally produced within 24-48 hours.
The Presentation:
We recognize that the work product is a direct reflection on our clients. Therefore, we take the extra effort to make sure that the work is presented to you in an organized and highly professional manner.

Step II: Clearance
In addition to the speed with which title commitments are issued, another benefit is the ability to facilitate in identifying and resolving issues with surface during the examination.

Through the experienced and professional network of partners and close relationships with reporting organizations, agencies, banks, title underwriters and other industry experts, we facilitate in finding solutions to work as quickly as possible to rectify encumbrances.

You want a “clear to close” status without delay, and that’s our goal. Our partners are experienced problem solvers. At Richmond, we believe it is not enough to simply report the problems. You need solutions to those problems and we will work with you to facilitate in solving them quickly.

Step III: The Policy
Ultimately, we provide clients with a title insurance policy. Our policies reflect the highest level of accuracy and professionalism. With dedicated customer service representatives, and friendly experienced professionals, we guarantee your dealings with Richmond to exceed your expectations. Most of our business comes from referrals so each and every client’s experience is paramount to our success.

Summary

The Search:
We utilize the industry’s most seasoned professionals. We provide customers a comprehensive reporting of all relevant issues as well as an action plan for exceptions that need resolution.
Client Services:
Many competitors say, “the client is number one” yet act as though you are doing them a favor when doing business with them. Actions speak louder than words, and throughout the process we make sure we are meeting your business needs. Your complete satisfaction is our goal and our commitment. The Richmond Process includes:

Communication– We recognize that each client is different. Your business is unique, your needs are your own and you demand only the best. At Richmond, we take the time to get to know you, your business and, most importantly, your expectations of us. How can we best serve you? Preference on placing orders? Who gets copied on title commitments? By understanding your needs, we will tweak our processes to complement your business and, when appropriate, make suggestions to enhance your operations.
Implementation – With a thorough understanding of your needs and expectations, we will work with you to determine the best course of action. Then, we will execute quickly and efficiently.
Accessibility – We understand that when you want an answer, you want it NOW. We have that same sense of urgency. Therefore, we make it a policy that we are always accessible and available for you. Our national processing center is fully staffed, from 8am to 9pm CST on weekdays and Saturdays from 9am to 3pm CST -- longer whenever necessary.

Thank you for your confidence in Richmond Title Services, LP. We look forward to building a committed business relationship with you!